Privacy &
Website Terms.

HiGoTec^™ Pty Ltd (HiGoTec^™, we, us or our) is an Australian technology company. This policy explains how we handle personal information connected with this public website and our related business activities.

The public website does not currently include a contact form, user registration, online purchasing or payment facilities.

When the website is visited, our web server may automatically record limited technical information such as an IP address, browser type, requested page, date and time, referral information, and security or error information. This information is used to operate, secure, maintain and diagnose the website.

If you contact us by post or otherwise deal with us directly, we may collect and hold the information you provide, including your name, contact details, correspondence and the reason for your enquiry.

We do not intentionally use advertising or behavioural-tracking cookies on this public website. Essential session, functionality or security cookies may be used where required for the website or future secure access features to work properly.

We may use personal information where reasonably necessary to:

We do not sell personal information.

We may share personal information within our group of related companies, affiliated businesses, trading names and business units where reasonably necessary to provide, administer, support, secure or improve our websites, systems, products and services, respond to enquiries, manage our business or perform related operational functions.

Information shared within our group will be handled for purposes consistent with this policy, any applicable collection notice and the law.

We may also provide limited information to organisations that help us operate the website, our systems or our business, including website hosting, information technology, communications, security, payment, professional, administrative and records-management providers. They may use the information only for the work they perform for us or as the law otherwise permits.

We may disclose information where required or authorised by law, where reasonably necessary to prevent or investigate suspected unlawful activity or a serious threat, to protect our legal rights, or in connection with a proposed or completed business restructure, sale, transfer or acquisition where lawful safeguards apply.

We do not ordinarily disclose personal information collected solely through this public website to overseas recipients. If a connected product or service uses overseas providers, its privacy notice will explain the likely locations where practicable before that information is collected.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include access controls, encryption, monitoring, backups and maintaining systems appropriate to the information involved.

No physical or electronic storage, transmission or security system is completely secure. To the extent permitted by law, we do not guarantee that personal information will never be accessed, used, disclosed, altered or lost without authorisation.

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, to resolve an issue, to operate the business, or to meet legal, accounting and record-keeping requirements. Information that is no longer required is destroyed or de-identified where practical and lawful.

You may ask whether we hold personal information about you, request access to it, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before acting on a request.

In limited circumstances the law allows us to refuse access or correction. If that happens, we will explain the reason and the available complaint process where we are legally able to do so.

If you believe we have mishandled your personal information, please write to our Privacy Officer using the postal address below. Your correspondence should explain the issue and provide enough information for us to identify and investigate it.

After receiving your written complaint, we will confirm that it has been received, assess and investigate the matter, and provide our response within 30 business days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Mission Control and other HiGoTec^™-operated or affiliated products and services may collect account, transaction, content, communication, usage or service information that this public website does not collect.

Their specific privacy notices and terms will explain the information collected and how it is handled as those services become available.

Where reasonably necessary to provide connected or integrated functions, information may be used or shared across those products, services and affiliated business operations in accordance with the applicable privacy notice, terms and law.

We may update this policy from time to time to reflect changes to our information-handling practices, websites, systems, products, services, business operations or legal obligations.

Updates may be made without prior or individual notice where permitted by law. The current version takes effect when it is published on this page, and the date above identifies when it was last updated.

By accessing or using this website, you agree to these Website Terms. If you do not agree, you must stop using the website. These terms apply only to this public website unless another document expressly states otherwise.

The website provides general information about HiGoTec^™, its business and its proposed or available products and services. It is not professional, legal, financial, accounting, tax, security or technical advice and must not be relied on as a substitute for advice suited to your circumstances.

Although we may take reasonable care when preparing website content, information may be incomplete, inaccurate, unavailable or out of date. You must make your own enquiries and obtain appropriate advice before acting on information where accuracy is important to your decision.

You may use the website only for lawful purposes. You must not:

We may monitor use of the website and take any reasonable action we consider necessary to protect the website, our systems, users or business, including restricting or blocking access linked to suspected misuse, unlawful activity or security threats.

Unless stated otherwise, HiGoTec^™ or its licensors own or control all rights in the website, branding, design, layout, text, graphics, images, software, source code, databases and other content.

We grant you a limited, personal, non-exclusive, non-transferable and revocable permission to access and view the website and keep a reasonable personal copy for reference.

You must not reproduce, modify, adapt, publish, distribute, transmit, display, sell, license, reverse engineer or commercially exploit any substantial part of the website or its content without our prior written permission, except where Australian law expressly permits that use.

HiGoTec^™ names, logos and related branding are trade marks or other protected brand assets. Accessing or using the website does not grant permission to use them in a business name, domain name, product, service, advertising or in any way that suggests endorsement, sponsorship or association.

The website may link to third-party websites, applications, platforms or services. Links are provided for convenience and do not mean that we control, approve or endorse all content, products, services, security practices or privacy practices of the linked provider.

To the maximum extent permitted by law, we are not responsible for any third-party website, service, information, availability, transaction, security incident, loss or damage arising from a service that we do not control. You access and use third-party services at your own risk and subject to their terms.

Mission Control and separately branded products or services may have additional terms, privacy notices, pricing, eligibility rules and service conditions as those services become available. If there is an inconsistency, the specific terms for that service apply to its use or purchase, while these terms continue to apply to this public website.

The website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, continuous, timely, secure or error-free access, or that defects will be corrected.

Maintenance, faults, internet conditions, hosting failures, cyber incidents, third-party conduct or circumstances outside our reasonable control may affect the website. We may suspend, withdraw, restrict or change any part of the website at any time.

You are responsible for using suitable security precautions, backups, software and internet connections on your own devices and systems.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or any other applicable law.

Any terms applying to a paid HiGoTec^™ product or service will be provided at the relevant point of registration or purchase. Those terms will not remove any right or remedy that the law says cannot be removed.

You access, use and rely on this website, its content and any linked information at your own risk.

To the maximum extent permitted by law, all representations, warranties, guarantees, conditions, liabilities and remedies relating to the website or its content that are not expressly stated in these terms are excluded.

To the maximum extent permitted by law, HiGoTec^™ and its related companies, affiliated businesses, officers, employees, contractors, licensors and service providers are not liable for any direct, indirect, incidental, special, exemplary or consequential loss, damage, cost or expense arising out of or connected with:

The exclusions in clause 9.3 include, without limitation, loss of profit, revenue, savings, business, opportunity, goodwill, reputation, data or anticipated benefit, whether the loss was foreseeable or not and regardless of the legal basis on which liability is alleged.

Where liability cannot lawfully be excluded but may be limited, our liability is limited to the minimum amount or remedy permitted by law.

Nothing in this section excludes, restricts or modifies a right, remedy or liability to the extent that doing so would be unlawful.

We may change, update, replace, suspend or remove any part of the website or these terms from time to time as our business, websites, systems, products, services, practices or legal obligations change.

Updates may be made without prior or individual notice where permitted by law. You agree that we are not required to notify you personally each time these terms are updated.

The current terms take effect when published on this page. You are responsible for reviewing the current version when using the website.

Your continued access to or use of the website after an update constitutes acceptance of the updated terms. If you do not agree to an update, you must stop using the website.

An update to these website terms does not retrospectively change a separate existing agreement unless that agreement or the law permits the change.

These terms are governed by the laws of Queensland, Australia. The courts of Queensland and courts entitled to hear appeals from them have jurisdiction, subject to any right you have to bring a matter elsewhere under applicable law.

If any part of these terms is found to be invalid, unlawful or unenforceable, that part will be read down to the minimum extent necessary or, if it cannot be read down, severed. The remaining terms will continue to operate.

A delay or failure by us to exercise a right under these terms does not waive that right.

General website and legal correspondence can be sent to HiGoTec^™ at the postal address below.